FAQ

 

Wondering When Your Order Will Arrive?
Once you place your order, we send it to our production team within 24 hours. They typically get your item ready and shipped within 3-7 business days. As soon as it's on its way, we'll provide you with tracking information and an estimated delivery date. Sometimes the tracking can take a bit to update, so if there's a delay, give it a few days or check in with the shipping carrier using the tracking number.

Received a Damaged Item?
Oh no! We strive for perfection, but sometimes things slip through. If your item isn't up to snuff or arrives damaged, there's no need for returns. Simply send us a photo of the problem, and we'll work with you to make things right. We're all about ensuring your experience with Kaladyn Designs is top-notch!

 

Something Else?

Got a question you don't see an answer to here? No problem, just reach out to us at support@kaladyndesigns.com.